Ticketing System for Office Issue Reporting

Ticketing System for Office Issue Reporting

Ticketing System for Office Issue Reporting

From broken light to resolved ticket. Give your facility team full visibility and control.

Microsoft Partner

Microsoft Partner

ISO-27001

Enterprise-ready

Microsoft Partner

ISO-27001

Enterprise-ready

4.8

4.8

Yoffix Desk Sharing Software

Ticketing System

Simple for employees. Powerful for facility teams.

Simple for employees. Powerful for facility teams.

Yoffix Ticketing system dashboard interface showing the issue submission window

Report issues in seconds

Take a photo and describe any office issue directly in the app.

Your ticket is submitted and visible to the right people instantly.

Add a description and set the priority level

Pin the exact location on the floor plan

All issues in one dashboard

Every open issue is waiting for you when you log in. No inbox digging, no missed requests:

Filter by status, location, priority, or category

All locations and floors in a single view

	Yoffix Ticketing system dashboard interface showing submitted issues
A diagram representing issue resolvement funnel from describing 3 stages: pending, in progress, resolved.

Assign, update, resolve

Take action directly from the dashboard and keep things moving:

Assign tickets to the right team or individual

Update status as work progresses

How Yoffix enables office management

Faster issue resolution

Issues get picked up and actioned faster because every report lands in the right place from the start.

Real-time status updates

Employees and managers always know the current status of an issue without chasing anyone for an update.

Task management integration

Connect tickets to Jira or your facility management system and keep every workflow in sync across teams.

Better facility management efficiency

Less admin, fewer coordination gaps, and a full audit trail so your team can focus on fixing, not chasing.

What facility managers love about Yoffix

Award-winning workplace management app

OMR badge top rated  workplace management 2026
Capterra badge best value 2026
Capterra badge best ease of use 2026
Software advice badge front runners 2026
Software advice badge best customer support 2026

4.8

4.8

Ready to get your office issues under control?

See how Yoffix helps facility teams track, assign, and resolve workplace problems without the coordination overhead.

Flexible and transparent pricing

from

€49

Per location / month

from

€49

Per location / month

Pay for what you need

Bulk discounts

Get a custom quote for your workplace

Every office is different. Tell us about your setup – the number of users, the features you need, or any other special requirements. We'll send you a tailored proposal with pricing, implementation timeline, and answers to your questions.

Response within 24 hours

Custom pricing based on your needs

No obligation

FAQ – Ticketing System

How do employees submit a ticket?

From the Yoffix app, employees select the report issue option, take or upload a photo, add a description, and confirm the location. The ticket is created instantly and appears in the manager dashboard.

How do employees submit a ticket?

How do employees submit a ticket?

Can employees pinpoint the location on a floor plan?

Yes. Employees can select their exact location on the floor plan when submitting a ticket, giving facility teams precise context without additional follow-up.

Can employees pinpoint the location on a floor plan?

Can employees pinpoint the location on a floor plan?

Who can see and manage tickets?

Facility managers and admins have full access to the ticketing dashboard. Access levels follow your existing Yoffix role configuration.

Who can see and manage tickets?

Who can see and manage tickets?

Can tickets be filtered or sorted?

Yes. You can filter by status, priority, category, and location to focus on what needs attention first.

Can tickets be filtered or sorted?

Can tickets be filtered or sorted?

Does Yoffix integrate with external facility management systems?

Integration with third-party facility management software is available on request as a custom setup. Contact us to discuss your specific system requirements.

Does Yoffix integrate with external facility management systems?

Does Yoffix integrate with external facility management systems?

Can we assign tickets to specific teams or individuals?

Yes. Managers can assign tickets to the relevant team or person directly from the dashboard.

Can we assign tickets to specific teams or individuals?

Can we assign tickets to specific teams or individuals?