Securing Hybrid Work: Our Journey to ISO/IEC 27001:2022 Certification
At Yoffix, we believe that great workplace tools shouldn’t just be smart and intuitive — they should also be built on a rock-solid foundation of security and trust.
That’s why we’re excited to share that our Information Security Management System has been officially certified to ISO/IEC 27001:2022 by Insight Assurance.
But this isn’t just a milestone announcement. We want to take you behind the scenes of our certification journey, explain what ISO 27001 actually is, and show why it matters for companies navigating hybrid work environments.
What is ISO/IEC 27001?
ISO/IEC 27001 is the international standard for Information Security Management Systems. It provides a structured framework for managing sensitive information — ensuring it remains secure, accurate, and available when needed. What makes ISO 27001 unique is its holistic approach: it doesn’t just look at technology, but also covers the people, processes, and policies that govern how information is handled.
The standard guides organizations through identifying security risks, implementing appropriate controls, assigning clear responsibilities, and establishing a culture of continuous improvement. It’s recognized worldwide and is increasingly a requirement for doing business with regulated or enterprise clients.
Why Do Companies Pursue ISO 27001 Certification?
The short answer? To build trust, reduce risk, and prove responsibility.
In an increasingly digital and distributed world, most companies — even smaller ones — handle sensitive data on a daily basis. That might include customer records, employee information, access credentials, or proprietary business logic. Without a system in place to manage and protect that data, the risk of breaches, mismanagement, or even compliance violations increases significantly.
Achieving ISO 27001 certification sends a clear message: our organization takes information security seriously. It means we've audited our processes, identified and addressed our risks, trained our people, and invited a third party to verify that our practices meet global standards. For companies like Yoffix, it’s also a key step in supporting clients who have their own security and compliance requirements.
What Can Go Wrong Without a Security Framework?
Security lapses don’t always happen because of hackers — many begin with poor internal processes, unclear responsibilities, or lack of awareness.
Here are a few real-world scenarios ISO 27001 is designed to prevent:
⚠️ Scenario 1: A shared Google Sheet with sensitive employee info is accidentally made public
Without a data classification policy or user access controls, even well-meaning employees can expose confidential data.
⚠️ Scenario 2: A departing developer still has access to production systems
Without formal offboarding and role-based access procedures, former employees can remain unintentionally connected to your core systems — a major vulnerability.
⚠️ Scenario 3: A phishing email tricks a support agent into exposing customer data
ISO 27001 requires regular awareness training and defined incident response plans — key elements that help staff recognize threats and respond correctly.
In short: without a structured ISMS, companies often rely on ad-hoc decision-making, which becomes increasingly dangerous as the business scales.
Behind the Scenes: Our Certification Journey
When we began our journey toward ISO 27001 certification, we knew it wouldn’t just be an IT project. We wanted to create a system that touched every part of our organization — one that could grow with us and support the way we build, support, and deliver Yoffix.
We started by assessing risks across our departments, from engineering to customer support. That meant looking at everything from software deployment to how we handle customer inquiries. We then refined or created policies covering data access, change management, backup procedures, and more. Ownership was assigned clearly, so everyone knew their role in keeping information secure — whether they write code, onboard clients, or answer support tickets.
Internal training was a key part of the process. Everyone at Yoffix, regardless of role, needed to understand not just what the policies were, but why they mattered. And finally, we worked with Insight Assurance to undergo a rigorous audit of our Information Security Management System. It was a challenging process — and a deeply rewarding one.
Why This Matters for Hybrid Workplaces
Hybrid work is here to stay — but it introduces a host of new security challenges. Employees now access workplace tools from home networks, shared devices, or coworking spaces. Information moves across cloud systems and between physical and virtual environments. Companies that don’t account for these risks often fall into security blind spots — especially when managing hybrid offices without a standardized process for access control, logging, or support.
Here’s how our ISO 27001-certified ISMS helps you:
Data stays protected, whether your team books a desk at HQ or works from home
Remote-friendly infrastructure is built with clear access rules and auditability
Your workplace tools align with compliance needs for employee data and workplace analytics
Security policies back every feature — from SSO to integrations and data exports
We believe hybrid work is here to stay — and securing it should be proactive, not reactive.
Security & Privacy You Can Count On
Yoffix is a German company, and we keep things close to home – that includes your data. Everything is hosted on ISO-certified servers in Germany, and of course, we’re fully GDPR compliant. We also offer Anonymity Mode, so your team can use Yoffix without personal tracking — a feature that helps keep privacy advocates and works councils happy. If you want the legal deep dive, you can check out our Privacy Policy. But if you're more curious about how we keep your data safe day to day, head over to our Trust Center.
At the end of the day, we’re not just ticking boxes. We’re building trust — and that starts with doing security right.
What’s Next
Earning ISO 27001 certification is a major milestone — but it’s not the end of the journey. We’re committed to maintaining and continuously improving our ISMS through regular internal audits, team training, and updates to reflect new risks and requirements.
Security isn’t something we add on at the end. It’s something we build in — from the first line of code to the way we onboard new team members. This certification reinforces our belief that hybrid work can be not only flexible and productive, but also secure and trustworthy.
Let’s Talk
If you’d like to know more about our security practices or how Yoffix can support your hybrid workplace needs, we’d love to hear from you.
👉 Book a demo or contact our team – we’re happy to share more.