Questions-Réponses

Your questions, answered: explore the Yoffix FAQ for quick solutions.

For Users

How do I sign up / log in?

What do I do if I forget my password or can't log in?

I’m trying to log in and am getting a “user does not exist” message

How do I set my default working hours?

How do I change the language of the app?

How can I add a profile picture?

I don’t want everyone to see my bookings. Can I manage who sees my booking data?

How can I set or change my favorite seat?

How do I book a desk?

Why are some desks not available for me to book?

Can I see who else is coming to the office on a given day?

Why can’t I edit my past bookings?

I made a desk booking, but it disappeared. Why?

How do I create a recurring booking?

What are the check-in requirements? Do I need to check in physically via QR code?

Where will I receive check-in notifications?

How do I book a meeting room?

How do I find a desk or meeting room with specific characteristics or equipment?

Can I invite a visitor to the office?

Can I book parking spaces or other resources (equipment)?

Is there a mobile app?

How can I use Yoffix in MS Teams?

For Admins

How do I add or import users into the system?

What support is available?

Can I add descriptions or attributes to desks and meeting rooms?

Can I add attributes to employees?

How do I define office locations, floors, zones, and desks?

How do I create personal or team desks/zones?

Can I brand the system (logo, signage, email templates)?

How to manage parking space bookings and resource bookings (e.g. equipment)?

How can I define attendance rules with Yoffix?

What roles & permissions are available, and how do I assign them?

How do I enable booking/check-in via QR codes?

How is the data protected (privacy, security)?

What is a team event?

How do I register a visitor?

How does scheduling work with Google/Outlook calendar sync?

What is the process to enable Single Sign-On (SSO)?

How do I manage billing and licenses?

Can I book a desk for a visitor without the Visitor Management Module? I am trying to delete a user, but they keep reappearing in the list of employees

Date

How easy it is to update the floor plans in the app?